Privacy Notice

(last update: May 2018)

Information we gather and hold.

The following information is gathered from our website visitors when registering as a customer or placing an order:
Contact details including name, postal address, email address.
Delivery and billing address details.
IP address for security purposes.
We also hold a full order history.
NOTE: We do not store, nor do we have access to your credit or debit card details either during or after the purchasing process.

How we use the information we gather.

We use the information solely for preparation and delivery of any orders placed and to contact you with regard to those orders.
We do not use the information for any marketing purposes.

The people that are given access to this information.

Your personal information is fully accessible by yourself within the "My Account" section of the website.
The information can also be accessed by the system administrator and order processing staff.
We do not make personal data available to any third party.

The security measures we have in place to protect your personal information.

To safeguard your personal information, we have suitable physical, electronic and managerial systems in place.
All personal data is transmitted using site-wide SSL encryption.
Administration passwords are changed regularly.
PCI compliant security standards are maintained and independently assessed annually.

Erasure of Personal Data.

A written request for the erasure of all your personal data held by us that is not legally required to be held can be made to sales@bitsbox.co.uk. We may require confirmation of identity prior to this instruction being carried out

Our use of cookies.

Our website only makes use of session-id cookies. Such cookies are exempt from informed consent.
Your browser settings may allow you to block these cookies, but we recommend you have them enabled to allow full site functionality.